DIRECTION D / PURPLE TRIANGLE LLCTHE WORK BEHIND THE WORK
Purple Triangle Communications

Keep the digital essentials off your daily to-do list.

Your website depends on more than the pages people see. Hosting, software, backups, domains, SSL and business email all need attention. We help organize that foundation and agree who is responsible for keeping it working.

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One missed renewal can disrupt more than a website.

A domain registered in the wrong account, an expired certificate or an untested backup can become a business interruption. We begin by reviewing the current setup and ownership, then identify the tasks that need regular attention. You get a defined care scope instead of a collection of disconnected services.

The scope starts with your existing setup, priorities and the people using it. We agree the responsibilities before implementation.

01

Website maintenance

An agreed routine for software updates, compatibility checks and priority fixes helps keep the site maintainable. Major feature changes and redesigns are scoped separately from routine care.

02

Hosting and SSL

We review hosting suitability, resource needs and certificate configuration. Moving a site includes planning for the website, email and DNS dependencies so a hosting change does not accidentally interrupt another service.

03

Backups and recovery

We define what is backed up, how often and how recovery will be handled. Keeping a backup is not the same as proving that it can restore the required files and data. Retention and recovery expectations belong in the service agreement.

04

Domains and business email

We help coordinate renewals, DNS records and professional mailbox setup while keeping account ownership clear. Email migration, mailbox storage and third-party licensing are assessed before changes are made.

When your website and email share a domain

A hosting move can affect both services. We identify the existing mail provider, preserve the relevant DNS settings and plan the change around the dependencies. The objective is continuity, not simply moving website files.

  1. Inventory accounts, renewals and technical dependencies.
  2. Agree the maintenance scope, responsibilities and support route.
  3. Schedule care tasks and review changes as the business grows.

Before you begin

Does website care include unlimited work?

No. Routine maintenance, content changes, troubleshooting and new development need clear boundaries. The proposal identifies what is included and how additional work is handled.

Can you guarantee that nothing will fail?

No provider can guarantee that. Care reduces avoidable risk and establishes a response and recovery process. Specific service levels must be agreed before work begins.

Related: Website Design & Development ↗

Review your website setup

Tell us what you have in place and what needs to work better. We will help clarify the scope before recommending an implementation.

Review your website setup ↗